TTEC Client Operations Associate reviews

3.2

53% would recommend to a friend

(2,226 total reviews)
avatar

Kenneth D. Tuchman

53% approve of CEO

48% positive business outlook

Client Operations Associate employees have rated TTEC with 3.2 out of 5 stars, based on 2,226 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
4.0
Mar 23, 2011
Recommend
CEO approval
Business Outlook

Pros

The training was good, and the company is growing.

Cons

Working at home is a little hard because you don't have supervisors around for questions when you need them answered quickly. Other than that it was a good experience.

1.0
Dec 30, 2010
Recommend
CEO approval
Business Outlook

Pros

If you are competent, you can get a job. If government contract, pay is good, otherwise not. A few good leaders, trainers. Work may not be demanding, but schedule is strict. Quality review is sometimes fair, sometimes nit-picky. Co-workers are usually friendly.

Cons

Team lead has incentive to be over-demanding. Bonus is often just out of reach because of tricks with quality review. Equipment is outdated, bad CRTs, poor audio quality, no limit on sound volume to protect worker. Expect some bad behavior from co-workers. Training and professional relationship is often set to lowest level of co-workers--disappointing if you are experienced and professional. I'm referring to a big temporary project, but I worked here before and things weren't much better.

Viewing 2218 - 2220 of 2,226 Reviews

Glassdoor has 13,263 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.