Is TTEC a good company to work for as a Project Manager, Instructional Design?

Project Manager, Instructional Design professionals working at TTEC have rated their employer with 4.4 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Project Manager, Instructional Design Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Project Manager, Instructional Design interview questions at TTEC .

Does TTEC pay Project Manager, Instructional Design employees well?

Project Manager, Instructional Design professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 22 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Project Manager, Instructional Design salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 971 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 636 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Great Culture and Values." ((in 227 reviews)); "Work environment is good and friendly" ((in 172 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 519 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 503 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 435 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 103 reviews))

TTEC Project Manager, Instructional Design reviews

4.4

99% would recommend to a friend

(22 total reviews)

Kenneth D. Tuchman

99% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Project Manager, Instructional Design employees have rated TTEC with 4.4 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Project Manager, Instructional Design professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Project Manager, Instructional Design professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

22 reviews

3.0

Jun 29, 2025

Good employer.

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance given the wfh set up.

Cons

No security with the clients that you have. They could pull out any time.

TTEC Response

1y

Thank you for your feedback and for being part of the team. We're glad to hear you valued the work-life balance. We understand your concerns about client stability and appreciate your perspective as we continue working to improve the employee experience. Wishing you the best ahead!

4.0

Jul 5, 2024

Work life balance

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Work life balance Work From Home job

Cons

Work life balance Salary pay structure

TTEC Response

1y

Thank you for taking the time to share your experience! TTEC Digital and our 1,800 + technology and consulting professionals across 13 countries, pioneer engagement and growth solutions that fuel exceptional client + customer experiences (CX): https://ttecd.co/3Sj4qDQ Our independent sister company, TTEC Engage has 50,000+ call center CSR employees who personally help clients’ customers in 80+ countries: https://ttecd.co/45WsNKK TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

5.0

Mar 22, 2024

Amazing

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Amazing Nice Good people Remote work Promotions

Cons

Low pay compared to counterparts

TTEC Response

2y

We appreciate your feedback, and we are committed to using comments like yours to improve our employee experience. Thank you.

Viewing 1 - 3 of 22 Reviews

Jobs at TTEC

Bilingual Customer Service Agent – English-Spanish

Agente Bilingüe de Atención a Clientes – Inglés-Español

Bilingual Technical Support Representative –English-Spanish

Bilingual Service to Sales Agent – English-Spanish

Representante de servicio al cliente bilingüe - Español - Inglés

Ciudad de México

View job

TTEC

TTEC Project Manager, Instructional Design reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good employer.

Work life balance

Amazing

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

TTEC reviews FAQs

Jobs at TTEC