Is TTEC a good company to work for as a Project Manager, Instructional Design?

Project Manager, Instructional Design professionals working at TTEC have rated their employer with 4.4 out of 5 stars in 22 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Project Manager, Instructional Design Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Project Manager, Instructional Design interview questions at TTEC .

Does TTEC pay Project Manager, Instructional Design employees well?

Project Manager, Instructional Design professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 22 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Project Manager, Instructional Design salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 971 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 636 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Great Culture and Values." ((in 227 reviews)); "Work environment is good and friendly" ((in 172 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 519 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 503 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 435 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 103 reviews))

TTEC Project Manager, Instructional Design reviews

4.4

99% would recommend to a friend

(22 total reviews)

Kenneth D. Tuchman

99% approve of CEO

41% positive business outlook

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Project Manager, Instructional Design employees have rated TTEC with 4.4 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Project Manager, Instructional Design professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Project Manager, Instructional Design professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

22 reviews

5.0

Dec 18, 2022

Good company

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Provides wfh Good work life balance

Cons

Nothing so far All good

TTEC Response

3y

We're pleased to be able to offer remote work opportunities at TTEC, and we're glad you are enjoying your role!

5.0

Apr 6, 2022

Passioned for developing the maximum potential of people through education and technology

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Amazing and tremendous sense of belonging from my manager, team and onboarding trainings. Also, realizing the impact and value business proposition empowers you as a member of this great organization. Also the, tech equipment great, works perfectly and super fast for work time. The attitude of all members is super energetic and enthusiastic.

Cons

The bank of payments is terrible (Santander) its service is horribly slow and is completely the opposite about TTEC´s CX mission. The company MUST change this provider as gives really bad reputation as an external provider and is not compatible with TTEC´s values, mission and vision. On the other hand, I perceive paying could be higher.

TTEC Response

4y

Thank you for taking the time to leave a review. Your observations and questions help us better understand how we can improve as a company.

4.0

Dec 2, 2021

Great company for professional development

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

Company prides itself in professional development and hiring from within. Loved all my managers.

Cons

only downfall is I don’t feel like I’m compensated enough based on my skill and workload.

Viewing 7 - 9 of 22 Reviews

Jobs at TTEC

Bilingual Customer Service Agent – English-Spanish

Agente Bilingüe de Atención a Clientes – Inglés-Español

Bilingual Technical Support Representative –English-Spanish

Bilingual Service to Sales Agent – English-Spanish

Representante de servicio al cliente bilingüe - Español - Inglés

Ciudad de México

View job

TTEC

TTEC Project Manager, Instructional Design reviews

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Good company

Passioned for developing the maximum potential of people through education and technology

Great company for professional development

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