TTEC reviews

3.3

55% would recommend to a friend

(11,454 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Nov 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Worst company of all time.

Cons

The most unorganized company in history. You are just numbers to them, they do not care about their employees or their clients. I got tossed around to 5 different team leads in 6 months, then let go when I requested medical leave due to being diagnosed with a serious medical condition that I needed to take care of. After being "let go" by text message, they threatened legal action about returning equipment while I am still too sick to even get out of bed. Of course there is no easy way to contact anyone from management either. Heartless company. Training is terrible, they train you on things you don't even use then throw you to the wolves. I worked for ttec for 7 months and I would never in a million years work for that company again. Atrocious.

1.0
Sep 16, 2020
Recommend
CEO approval
Business Outlook

Pros

No commute. Work from home

Cons

Poor training equipment not provided

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TTEC Response
5y
Thank you for taking the time to give us your feedback. We understand your situation and want to assure you that we are constantly looking for the best ways to train our associates, especially new hires so that they feel successful in their roles.
3.0
Aug 7, 2020

Just Okay

Recommend
CEO approval
Business Outlook

Pros

Work from home, okay pay, willing to work with you for sick days and voluntary time off.

Cons

Rude coworkers, hard-to-find team leads, and very rude members. Missed out on benefits due to being a "temporary worker" for too long, was told that we couldn't qualify for benefits because we were temps, then when we became permanent we were told that we missed the benefit period. For me, the cons outweighed the pros but if you can handle this stuff, this job might be great for you.

Viewing 349 - 351 of 11,454 Reviews

Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.