TTEC reviews

3.3

55% would recommend to a friend

(11,456 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Sep 14, 2018

TTEC Consulting

Recommend
CEO approval
Business Outlook

Pros

Work at home. Limited travel. Varied assignments and the ability to work with a lot of varied technologies. Coworkers willing to help you with any issues that you run into when doing your job.

Cons

Occasionally need to work evenings and weekends. Sometimes people that change jobs and come back advance faster than those that stay with the company.

2.0
Aug 30, 2018

TTEC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work at home. Swap schedules. Pick up "extra time" up to 40 hours.

Cons

System lag. Low pay for the work performed. Management has mediocre communication skills. No team work/team support.

2.0
Aug 2, 2018

Unlicensed Insurance Agent - CSR II

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is about the only pro I can think of at this time

Cons

PT hours, systems go down frequently and if you WFM you do not get paid for technical issues.

Viewing 367 - 369 of 11,456 Reviews

Glassdoor has 13,257 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.