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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,458 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      11K reviews
      2.0
      Jan 19, 2015

      It's a shame working from home can be so stressful

      Chat representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chat agent customer service- fun helping customers and great to be doing so behind a computer, as I have major social anxiety.

      Cons

      Very low paying job Bad organization. Schedules being changed on days off without any notification causing you to miss shifts and be labeled as a no call no show. Being forced to work another position when your position is slow. I did not accept this job offer to speak to customers through voice due to my major anxiety issues yet I am being called out by name to do so in front of all the other agents by very argumentative upper-staff. Job offers will not include everything they will require you to do on the job, be very aware of that.

      2.0
      Sep 23, 2014

      Beware the petty politics

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      upper management on site is great

      Cons

      bureaucracy and petty politics people try to bring you down so they can move up

      2.0
      Aug 9, 2014

      OK as start but not for long term

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You get a full training in Google's AdWords system - Great colleagues - Good experience in online sales and advertising market

      Cons

      - You work with the client's systems, do the same work as the client"s internal teams but earn 1/3 of what client"s employees earn - Shady management: no open communication, changes in commission structures on the go - You have to share a building with other vendor companies - False advertised, in the job description it says onsite canteen, when you start you find out only the client's employees are allowed to use a canteen with food, which is located in another building in the business park

      Viewing 487 - 489 of 11,458 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,260 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.