TTEC reviews

3.3

55% would recommend to a friend

(11,459 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Jun 13, 2014

All We Care About is Dollars

Recommend
CEO approval
Business Outlook

Pros

There isn't really any good reason to work for this company that I can think of. The only real reason I can see any one would want to work there is because they are desperate for a job. I guess that is a pro. They give jobs to people who are desperate.

Cons

Management all have inflated egos and its kinda like trying to break into the good ol' boys club. Very little room for advancement. Employees are expected to be like sheep conforming to some managers wishes. Any type of constructive criticism is looked at as a threat and employees who come up with new ideas are put in their place accordingly. Its like telling a child "because I said so" instead of teaching the child why they should not do whatever it is they are doing. Constantly lost in the shuffle and then being treated like a less than adequate employee. Horrible place to work.

3.0
Feb 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Huge company, work with lots of different departments, never a dull moment. A few very smart people that become go to resources.

Cons

Very reactive management that does not value leaders, instead they value individual contributors (think indispensable hero types) that claim their peoples work as their own. Those that get ahead are those that work non stop and don't have a home life. If you have a working spouse, have kids and you value work/life balance this is not the place for you. The motto is to work hard long hours, not smart. Forced stack ranking promotes unhealthy akward, competition among bosses/employees and peers.

1.0
Dec 24, 2013

Stay away from this one

Recommend
CEO approval
Business Outlook

Pros

Takes very little skill to do the job

Cons

Workplace Harassment by "Team Leaders" Incompetent Management at every level of the Call Center, Management actively hides problems from the client, Promotions based on if you "show up" for shift not ability to do job.

Viewing 490 - 492 of 11,459 Reviews

Glassdoor has 13,261 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.