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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,459 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      11K reviews
      2.0
      May 14, 2020

      Below Average

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Technology given to employees to work at home

      Cons

      Poor training, not enough time to learn the system, not flexible, no help if needed due to system malfunction, Employees are not paid if the company system fails and cannot clock-in

      avatar
      TTEC Response
      6y
      Let us take this opportunity to know more about your TTEC experience. Please visit www.ttecwehearyou.com to discuss this in detail.
      1.0
      May 11, 2020

      Unprofessional company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job itself isn't bad. Sales primarily.

      Cons

      I normally don't complain but I feel this should be said. Management is basically non-existent. I was hired on in April. While in training the managers flat out said very bad things about new recruits. Mind you we only had one day of training. No nesting but you have to pass an assessment. Also, I am three weeks in and no pay!!!! The managers are very brief when it comes to answering any questions. And heaven forbid if you have to call tech support(I waited on hold for 6 hours no lie before I even received a live person!) Manager said it could take up to 8. But you don't get paid for that either! Just unreal and unprofessional!!!

      Viewing 532 - 534 of 11,459 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,261 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.