Question 1

Is TTEC a good company to work for as a Customer Service Representative/TSR?

Accepted Answer

Customer Service Representative/TSR professionals working at TTEC have rated their employer with 2.6 out of 5 stars in 24 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Customer Service Representative/TSR Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Customer Service Representative/TSR interview questions at TTEC.

Question 2

Does TTEC pay Customer Service Representative/TSR employees well?

Accepted Answer

Customer Service Representative/TSR professionals rate their compensation and benefits at TTEC with 2.5 out of 5 stars based on 24 anonymously submitted employee reviews. This is 21.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/TSR salaries at TTEC.

Question 3

What are the top reviewed jobs at TTEC?

Accepted Answer

Customer Service Representative (2405), Customer Service Representative (CSR) (817), Team Leader (165), Licensed Insurance Agent (160), Team Lead (151), Insurance Agent (126), Customer Service Agent (120), Customer Service (113), Sales Representative (100), Technical Support Representative (97), Fraud Analyst (86), Customer Service Representative (CSR) II (83), Customer Service (CSR) (78), Talent Acquisition Specialist (78), Trainer (78)

Question 4

What are the pros of working at TTEC according to real employee reviews?

Accepted Answer

"The pay is good and the stress level is low and I like my hours." ((in 638 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 419 reviews)); "Great Culture and Values." ((in 225 reviews)); "Work environment is good and friendly" ((in 168 reviews)); "My team was great and helped teach me many valuable lessons early in my career." ((in 150 reviews))

Question 5

What are the cons of working at TTEC according to real employee reviews?

Accepted Answer

"The management is poor and unorganized." ((in 534 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 500 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 440 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 163 reviews)); "I’ve encountered nasty and rude supervisors who usually would end up quitting only a few days later without any notice." ((in 98 reviews))

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