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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,460 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      11K reviews
      1.0
      Jun 1, 2016

      Horrible

      Csr1
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was an easy job but that is it..

      Cons

      Everything- From the hiring process (which is a joke) to the management while you are actually taking the calls. They do not care about you because all you are is a number to them.

      1.0
      May 17, 2016

      Greeley CO branch - JOKE - Don't bother applying

      Csr1
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that ever saw, unless you like being belittled by "management" (who also are paid the same sad amount you are)

      Cons

      Terrible training, terrible leads/management - ridiculous policies, especially when so many people are working when seriously sick and infecting others..... I would RUN, not walk away from applying here DON'T BOTHER WASTING YOUR TIME

      3.0
      Apr 30, 2016

      Customer Service Representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hourly wage for the type of work in a call center is above average. Casual environment, wear what you want. Environment is friendly and helpful.

      Cons

      Customers are verbally abusive Bonus Matrix is very difficult to achieve Compliance is very difficult to adhere to. Management seeks to protect liability not employees Management does not care about customers you are servicing only about its client. Must only assist customers to the point of of getting them off the phone quickly not truly educate and resolve their concerns.

      Viewing 604 - 606 of 11,460 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,263 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.