TTEC reviews

3.3

55% would recommend to a friend

(11,465 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Apr 20, 2016

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Telecommuting Part-Time so you if you a steady income while working on another business or career this is perfect. Flexible with schedules Good Environment Advancement opportunities

Cons

Sometimes it's hard to find coverage for your shift if you are unable to work.

4.0
Apr 12, 2016

Product Support for a leading company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are work from home opportunities and the people I've worked with are great and very likeable and committed.

Cons

The pay is much too low based on the skill level, experience and degrees for a number of co-workers I've encountered. By the time they remove standard fees/taxes the checks are $7 and some change per hour.

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TTEC Response
10y
Thanks for the review! As much as we want to increase everyone's salary, we also consider the demands of the client. Commissions and incentives are generally handed over based on performance.
3.0
Feb 11, 2016

@ home agent

Recommend
CEO approval
Business Outlook

Pros

Easy hire process and good part time flexible income.

Cons

Not enough adequate training and support at times.

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TTEC Response
10y
Thanks for the feedback! We'll be sure to take a look at our training process to hopefully improve it.
Viewing 607 - 609 of 11,465 Reviews

Glassdoor has 13,268 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.