Is TTEC a good company to work for as a Work@Home Technical Representative?

Work@Home Technical Representative professionals working at TTEC have rated their employer with 4.2 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Work@Home Technical Representative Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Work@Home Technical Representative interview questions at TTEC .

Does TTEC pay Work@Home Technical Representative employees well?

Work@Home Technical Representative professionals rate their compensation and benefits at TTEC with 3.6 out of 5 stars based on 49 anonymously submitted employee reviews. This is 14.9% better than the company average rating for salary and benefits. Find out more about Work@Home Technical Representative salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 971 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 636 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Great Culture and Values." ((in 227 reviews)); "Work environment is good and friendly" ((in 172 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 519 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 503 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 435 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 103 reviews))

Skip to content Skip to footer

Notifications

TTEC

TTEC Work@Home Technical Representative reviews

4.2

75% would recommend to a friend

(49 total reviews)

Kenneth D. Tuchman

97% approve of CEO

92% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Work@Home Technical Representative employees have rated TTEC with 4.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Work@Home Technical Representative professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Work@Home Technical Representative professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

49 reviews

5.0

May 18, 2021

Stellar Company fair wage paid holidays and benefits

Work at home agent

Recommend

CEO approval

Business Outlook

Pros

Moved from brick and mortar to working at home during the pandemic was virtually flawless.

Cons

I miss face to face interaction

TTEC Response

We value your input and that you took the time to share your experience at TTEC. Thank you!

4.0

May 2, 2021

Great place to work

Work at home customer service representative

Recommend

CEO approval

Business Outlook

Pros

you may work over time

Cons

There may be a lot of pressure due to high volume of calls in a shift

4.0

Mar 15, 2021

Good pay

Work from home agent

Recommend

CEO approval

Business Outlook

Pros

Good pay good management good opportunity

Cons

Hours cut, constantly switching managers.

TTEC Response

We value your observations. Thank you for taking the time to let us know about your experience.

Viewing 7 - 9 of 49 Reviews

Jobs at TTEC

Bilingual Technical Support Representative –English-Spanish

Bilingual Service to Sales Agent – English-Spanish

Bilingual Technical Support Representative –Spanish-English

Ciudad de México

View job

Bilingual Service to Sales Representative – Spanish-English

Ciudad de México

View job

Bilingual Customer Service Representative - Spanish–English

Ciudad de México

View job

TTEC reviews FAQs

TTEC reviews TTEC Work@Home Technical Representative reviews

TTEC

TTEC Work@Home Technical Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Stellar Company fair wage paid holidays and benefits

Great place to work

Good pay

Jobs at TTEC

TTEC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TTEC reviews FAQs

Company ratings over time

Jobs at TTEC