Is TTEC a good company to work for as a Work@Home Technical Representative?

Work@Home Technical Representative professionals working at TTEC have rated their employer with 4.2 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Work@Home Technical Representative Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Work@Home Technical Representative interview questions at TTEC .

Does TTEC pay Work@Home Technical Representative employees well?

Work@Home Technical Representative professionals rate their compensation and benefits at TTEC with 3.6 out of 5 stars based on 49 anonymously submitted employee reviews. This is 14.9% better than the company average rating for salary and benefits. Find out more about Work@Home Technical Representative salaries at TTEC.

What are the top reviewed jobs at TTEC?

Customer Service Representative (2404) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 971 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 636 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 424 reviews)); "Great Culture and Values." ((in 227 reviews)); "Work environment is good and friendly" ((in 172 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 519 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 503 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 435 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 103 reviews))

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TTEC

TTEC Work@Home Technical Representative reviews

4.2

75% would recommend to a friend

(49 total reviews)

Kenneth D. Tuchman

97% approve of CEO

92% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Career opportunities

4.2

Senior management

3.6

Compensation and benefits

3.5

Culture & values

3.3

Work/Life balance

Work@Home Technical Representative employees have rated TTEC with 4.2 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Work@Home Technical Representative professionals have an excellent working experience there. TTEC is rated in line with the average (within 1 standard deviation) by Work@Home Technical Representative professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

49 reviews

1.0

Jan 20, 2021

This Job has too much going on at once

Customer service representative (work from home)

Recommend

CEO approval

Business Outlook

Pros

The pay is $14 and temporarily work from home

Cons

System is too complicated not enough assistance and requires too much of you

TTEC Response

Thank you for your honesty. We always welcome suggestions that can help us become better as a company.

1.0

Dec 17, 2020

BOA Prepaid

Work at home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Not one good thing I can say

Cons

Employees not background checked. Employees selling information and stealing from unemployed.

3.0

Dec 1, 2020

Very good money not enough communication

Work at home agent

Recommend

CEO approval

Business Outlook

Pros

good money for the work

Cons

horrible hours offered to newcomers

TTEC Response

Thank you for connecting with us. We are always looking for ways to provide the best employee experience.

Viewing 10 - 12 of 49 Reviews

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TTEC reviews TTEC Work@Home Technical Representative reviews

TTEC

TTEC Work@Home Technical Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

This Job has too much going on at once

BOA Prepaid

Very good money not enough communication

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