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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,448 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Senior management

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      4.0
      Jan 3, 2015

      Appreciative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They work with you to work around your day to day life schedule. If you reach out for assistance they are there to help. They believe in 2nd chances. I respect them for this not many companies do this for employees.

      Cons

      It's not an easy job to do. So much to learn in such a short period of time. The pay is very low, yet it's better than having no income. Confusing, frustrating and stressful most of the time. Prepare yourself before applying.

      3.0
      Jan 2, 2015

      Good people, okay company.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people here are great, management was supportive and helped me accomplish my goals. Program goals/expectations were also reasonable and commission was good. Opportunities are there to move up if you want them. They were willing to try to accommodate schedule needs for stuff like school, child care, etc as much as possible.

      Cons

      Pay was low compared to other similar positions. My program had really long hours without any shift differential bonuses. Benefits were expensive and I didn't really like the available plans. The building could use some serious upkeep also.

      3.0
      Dec 23, 2014

      Ok not great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company to get BPO or global experience if you are on the corporate team Willing to give people a chance to learn new skills, tackle new projects etc if the employee is willing to invest the hours to take on more work

      Cons

      The company values profit above culture.

      Viewing 11146 - 11148 of 11,448 Reviews
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      Glassdoor has 13,249 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.