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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      54% would recommend to a friend

      (11,433 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Aug 3, 2010

      Good learning experience

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good learning experience in a fast paced environment. Provides the ability to take on additional responsibility if you have the initiative and don't mind working without any support.

      Cons

      Depending on department there is a problem with employees being assigned responsibilities with very little oversight, support or a process roadmap.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the feedback.
      4.0
      May 8, 2010

      A good experience

      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was well thought out and structured to fit the demands of the job. Feedback and coaching was prompt and specific, geared to improve performance. Hours were flexible and environment was open and inclusive. Rewards for excellent performance were substantial.

      Cons

      Call center work was project to project, so there was no feeling of true job security. Hours were determined by off-site clients, and could be cut without notice.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the positive feedback.
      4.0
      Jan 28, 2010

      A Real Work From Home Job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work at TeleTech is the ability to work from home. TeleTech offers ongoing training and they have shifts available to fit just about anyone's schedule. When it is busy, like during the Christmas rush, the hours available to work are almost unlimited.

      Cons

      The major downside to TeleTech is that when it is not busy, they give mandatory time off without pay. This means when it is slow, you don't get any hours. As a seasonal employee, you do not get any benefits or paid time off so if you need to take a day off, you have to make arrangements to switch with someone or get someone to cover for you.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the positive feedback.
      Viewing 11395 - 11397 of 11,433 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,231 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.