TTEC reviews

3.3

54% would recommend to a friend

(11,431 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,431 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Oct 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules and an inclusive environment.

Cons

Constant change. Lack of quality employees because of attrition.

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TTEC Response
8y
Thank you for taking the time, we truly appreciate the positive feedback.
3.0
Oct 10, 2008
Recommend
CEO approval
Business Outlook

Pros

At eloyalty, you'll get thrown into any number of challenges as they are terrific at over promising to their clients, and you'll be responsible for delivering. This can prove to be a great challenge, and sometimes leads to great disappointments for their customers. You will have the potential to learn a lot of different technologies and their solutions, fast.

Cons

Small firm, always losing money= no potential growth. In the field, you can make plenty of contacts, in the Austin office, it's more about who your friends are. The senior management is horrible, but they keep getting money like crazy, so feel free to buy your mcmansion and your BMW, you will be encouraged to do so.

2.0
Oct 7, 2008
Recommend
CEO approval
Business Outlook

Pros

As soon as I think of some, I will get back to you.

Cons

The thought of a company this size still using manual, informal processes in just about every area of the business is... amazing. Amazing the company is still in business type of amazing.

Viewing 11422 - 11424 of 11,431 Reviews

Glassdoor has 13,229 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.