TTEC reviews

3.3

55% would recommend to a friend

(11,441 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work, areas for growth

Cons

boring since there are no phones or paper allowed (we can't read in between calls) / if your client's contract ends, you're almost crap out of luck for job assurance

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you’ve found areas for growth in your role. We also take your comments about job responsibilities and contract transitions seriously — feedback like this helps us find ways to better support our employees. We wish you continued success in your role.
5.0
Feb 6, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Culture Flexibility Values Team Communication

Cons

Salary is less than the market standards

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TTEC Response
4mo
Thank you for sharing your feedback and for your contributions at TTEC. We’re glad to hear you value our culture, flexibility, team, and communication. We also take your comments about compensation seriously — feedback like this helps us continue improving the employee experience. We wish you continued success in your role.
3.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training, Legit company with easy software to learn. Pay after training was the same as advertised. Provided equipment.

Cons

No warning on termination. When the GIG ended it ended immediately.

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad you found the training, equipment, and software helpful. We also take your comments about contract timelines seriously, as they help us improve how we support employees. We wish you all the best in your future endeavors.
Viewing 133 - 135 of 11,441 Reviews

Glassdoor has 13,241 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.