TTEC reviews

3.3

54% would recommend to a friend

(11,432 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
5.0
Mar 6, 2012
Recommend
CEO approval
Business Outlook

Pros

It has been great my experience, this is because you can grow personally and occupationally. My managers are excellent on what they do, they always are very helpful with all of us. You learn a lot every day.

Cons

Actually i don´t have this kind of things, at least my experience has been really good. I hope this good things will keep it up like now.

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong training and onboarding. Opportunities for internal growth. Competitive salary and performance bonuses.

Cons

High-pressure environment with strict performance metrics. Repetitive tasks and frequent customer complaints. Work-life balance can be challenging depending on shifts and campaign demands.

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TTEC Response
3d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you found the training and onboarding strong and that you saw opportunities for growth, as well as appreciation for the compensation and performance bonuses. We also appreciate your comments regarding performance pressure, repetitive tasks, and work-life balance depending on shifts and campaign demands. Feedback like yours helps us better understand the employee experience and identify areas where we can continue to improve. We wish you all the best in your future endeavors.
5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

over all TTEC is a awesome place to work if you can learn the system as you go and maintain your metrix in good standings with the rest of the team

Cons

sometimes it gets overwhelm cause the micro managing its ridiculous at times

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TTEC Response
1w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed your overall experience and appreciated the workplace environment and team culture. We also understand your concerns regarding management style and workplace pressure at times. Feedback like yours is valuable as it helps us continue improving the employee experience and support for our teams. We appreciate your perspective and wish you all the best in your future endeavors.
Viewing 16 - 18 of 11,432 Reviews

Glassdoor has 13,230 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.