TTEC reviews

3.3

54% would recommend to a friend

(11,432 total reviews)
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Kenneth D. Tuchman

59% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture Great management team

Cons

Pay was not high enough and sometimes the clients of the campaign tried to micromanage us and change metrics without even knowing the workflow.

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TTEC Response
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you had a positive experience with the culture and management team during your time with us. We also appreciate your honest comments regarding compensation and client communication, as feedback like this helps us better understand where improvements can be made to support our employees and strengthen collaboration across teams. We wish you all the best in your future endeavors.
3.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Payment is not bad, you got a lot a vto and you can request pto once you have some

Cons

They reduced hours mandatory and you don't get pay the time you don't work

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TTEC Response
7mo
Thank you for sharing your feedback and for your continued service over the years. We’re glad to hear you value the flexibility of VTO and PTO options. We also take note of your comments regarding work hours and compensation — insights like yours help us identify ways to improve scheduling and support for our team members. We appreciate your dedication and wish you continued success in your role.
5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

salary, good schedules, managers are very helpful and they help you to learn

Cons

They dont have remote jobs anymore

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TTEC Response
7mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the supportive managers, flexible schedules, and growth opportunities. We also want to clarify that we do offer remote roles, and we encourage you to explore available opportunities that fit your preferences.
Viewing 19 - 21 of 11,432 Reviews

Glassdoor has 13,230 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.