TTEC reviews

3.3

55% would recommend to a friend

(11,446 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits you get are very good. The company's values are taken seriously and promote a nice and warm environment.

Cons

Salaries have been the same since the company started. Everyone is disposable, talent is not appreciated, you can get fired at anytime.

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TTEC Response
8y
Thank you for your review. We're glad you think that our benefits are good. On the other hand, we strive to leverage employee salary each year. On the contrary, we value our employees very much. TeleTech has been known to retain and promote talent from within, instead of hiring new ones. Nonetheless, we appreciate your feedback and we will continue to do our best to provide excellent work culture to our employees.
5.0
Feb 12, 2017

Test

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is great to work there

Cons

Salaries, you don't earn what you should

avatar
TTEC Response
9y
Thanks for the great review! We're glad you like working at TeleTech. Each year, we really try to leverage your salary and benefits. May you have a wonderful start to your career this 2017!
4.0
Jan 5, 2017
Recommend
CEO approval
Business Outlook

Pros

The people that I work with are AMAZING!!! I honestly can say that they are my second family. Plus, I get to meet new people all the time and share my experiences with them. Overall, I love working at TeleTech for the great opportunities that it has provided me as well as the many perks that I enjoy by simply being an employee. Many discounts at different stores, the prestige to know that I work at one of the leading BPO Industries in the market. TeleTech fulfills my expectations in every aspect

Cons

I honestly don't think that there are any cons. Perhaps there are things that can be improved. Maybe a slight increase in salary, this would take TeleTech to the next level when it comes to competing with the other BPOs in the market

Viewing 187 - 189 of 11,446 Reviews

Glassdoor has 13,246 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.