TTEC reviews

3.3

55% would recommend to a friend

(11,446 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
4.0
Nov 28, 2016
Recommend
CEO approval
Business Outlook

Pros

They have bonus, they have under time, if your are good you can choose your Schedule, its a really friendly enviroment

Cons

They doesent do what they say, or not always,

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TTEC Response
9y
Thank you for your feedback. We appreciate that you took the time to give TeleTech a review. We're happy that you like the bonuses and flexible schedule available to you. If you have any issues regarding your work, please do not hesitate to talk about it with your supervisor. Thank you again and we hope you'll stay at TeleTech for a long time!
4.0
Nov 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Its the best in regards to employee development

Cons

Its difficult to grow in getting to management

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TTEC Response
9y
Thank you for taking the time to give us your feedback! We're happy that you think TeleTech is the best place when it comes to helping grow and develop employees. Sometimes, we have our differences but we think management knows how to get us there, as long as they continue to keep an open mind and listen to employees. More than ever, we feel that iAspire will truly help in the growth of our employees. It's just a matter of taking advantage of it. Thank you so much for your review and may you continue to reach for amazing!
4.0
Nov 17, 2016
Recommend
CEO approval
Business Outlook

Pros

The training I received was adequate, covered all main points needed to learn how to utilize the tools specified for the contract I was in.

Cons

Sadly, many supervisors and Sr. Reps would have very noticeable preferences among themselves. It made it a toxic environment to work in.

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TTEC Response
9y
First of all, thank you for your feedback. We're sorry if the situation you were in made things more difficult at work. We want to let you know that we treat everyone equally and that you could always speak up no matter what your line of work is in the company. Thank you once again for writing a review and we wish you well on your future endeavors!
Viewing 190 - 192 of 11,446 Reviews

Glassdoor has 13,246 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.