What are the top reviewed jobs at TTEC?

Customer Service Representative (2405) , Customer Service Representative (CSR) (817) , Team Leader (165) , Licensed Insurance Agent (160) , Team Lead (151) , Insurance Agent (126) , Customer Service Agent (120) , Customer Service (113) , Sales Representative (100) , Technical Support Representative (97) , Fraud Analyst (86) , Customer Service Representative (CSR) II (83) , Customer Service (CSR) (78) , Talent Acquisition Specialist (78) , Trainer (78)

What are the pros of working at TTEC according to real employee reviews?

"Good work from home setting very flexible" ((in 965 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 644 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 418 reviews)); "Culture is good and salalry also" ((in 222 reviews)); "Work environment is good and friendly" ((in 169 reviews))

What are the cons of working at TTEC according to real employee reviews?

"The management is poor and unorganized." ((in 527 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 486 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 437 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 164 reviews)); "•Sometimes poor communication amongst colleagues." ((in 102 reviews))

TTEC Tech Support Agent reviews

2.7

53% would recommend to a friend

(23 total reviews)

Kenneth D. Tuchman

77% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tech Support Agent employees have rated TTEC with 2.7 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Tech Support Agent professionals have an average working experience there. TTEC is rated 30% below average by Tech Support Agent professionals compared to other employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

23 reviews

4.0

Feb 4, 2018

tech support agent

Tech support agent

Recommend

CEO approval

Business Outlook

Pros

fun working environment and no salary issues

Cons

no tenure ship/retirement package offered to those who reached 10 years

5.0

Jan 14, 2016

Amazing employee benefits and management, great pay diverse projects

Tech support

Recommend

CEO approval

Business Outlook

Pros

Food trucks, massages, blood donation, events, great benefits for new employees, call in sick line, wide scope of different departments to work in, flexible, job fairs on a regular basis. Great security very safe and friendly.

Cons

It's in tempe and was nearly a 35 minute drive from my house. Badges were a pain in the butt, but the place seriously rocked I wish I'd never left.

1.0

Jan 5, 2016

Worst company ever

Tech support

Recommend

CEO approval

Business Outlook

Pros

Easy job , access to browser

Cons

Company lie all the time with promises of something just to make you to do overtime , very unprofessional stuff screwing around with other workers and not hiding her sexual life , if you late even for a minute or less you got warning and meeting with managers, issues with pensions . best to avoid this place there is much more call centers if you want a job. here you are just a number which can be replaced from abroad .

Viewing 19 - 21 of 23 Reviews

Jobs at TTEC

Desktop Support Senior Technician - Bilingual

Ciudad de México

View job

View all Tech Support Agent Jobs

TTEC

TTEC Tech Support Agent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

tech support agent

Amazing employee benefits and management, great pay diverse projects

Worst company ever

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