Item: TTEC
Rating: 1
Author: Former employee - Tech Support

Question 1

Is TTEC a good company to work for as a Tech Support Agent?

Accepted Answer

Tech Support Agent professionals working at TTEC have rated their employer with 2.7 out of 5 stars in 23 Glassdoor reviews. This is a lower than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Tech Support Agent Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Tech Support Agent interview questions at TTEC.

Question 2

Does TTEC pay Tech Support Agent employees well?

Accepted Answer

Tech Support Agent professionals rate their compensation and benefits at TTEC with 3.1 out of 5 stars based on 23 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Tech Support Agent salaries at TTEC.

Question 3

How happy are Tech Support Agent professionals working at TTEC?

Accepted Answer

53% of Tech Support Agent employees at TTEC would recommend their employer to a friend. This rating has decreased by 69% in the past 12 months. Tech Support Agent professionals have also rated TTEC with a 2.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.8 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at TTEC?

Accepted Answer

Customer Service Representative (2404), Customer Service Representative (CSR) (817), Team Leader (165), Licensed Insurance Agent (160), Team Lead (151), Insurance Agent (126), Customer Service Agent (120), Customer Service (113), Sales Representative (100), Technical Support Representative (97), Fraud Analyst (86), Customer Service Representative (CSR) II (83), Customer Service (CSR) (78), Talent Acquisition Specialist (78), Trainer (78)

Question 5

What are the pros of working at TTEC according to real employee reviews?

Accepted Answer

"Good work from home setting very flexible" ((in 959 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 641 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 430 reviews)); "Culture is good and salalry also" ((in 228 reviews)); "Work environment is good and friendly" ((in 176 reviews))

Question 6

What are the cons of working at TTEC according to real employee reviews?

Accepted Answer

"The management is poor and unorganized." ((in 522 reviews)); "TTEC base salary is low and requirements to get your monthly bonus in sales commission are somewhat confusing" ((in 507 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 440 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 160 reviews)); "•Sometimes poor communication amongst colleagues." ((in 97 reviews))

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