Is Firstsource Solutions Bangalore Rural a good place to work?

Employees in Bangalore Rural have rated Firstsource Solutions with 4.6 out of 5 stars in 69 anonymous Glassdoor reviews. To compare, worldwide Firstsource Solutions employees have given a rating of 4.6 out of 5. Search open jobs at Firstsource Solutions in Bangalore Rural and find out about the interview experience in Bangalore Rural or explore more of the top rated companies in Bangalore Rural .

Does Firstsource Solutions pay well in Bangalore Rural?

Firstsource Solutions employees working in Bangalore Rural rate their compensation and benefits with 4.0 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all Firstsource Solutions employees. Browse Firstsource Solutions salaries in Bangalore Rural to find out how much you could get paid.

How is the work culture at Firstsource Solutions in Bangalore Rural?

Employees in Bangalore Rural have rated Firstsource Solutions with 4 out of 5 for work-life-balance (equal to company-wide rating), 4.6 out of 5 for diversity and inclusion (equal to company-wide rating), 4.4 out of 5 for culture and values (equal to company-wide rating) and 4.1 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are Firstsource Solutions employees in Bangalore Rural?

94% of employees in Bangalore Rural would recommend working at Firstsource Solutions to a friend, compared to 94% of Firstsource Solutions employees worldwide . This is based on 69 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at Firstsource Solutions?

Customer Service Representative (327) , Team Leader (163) , Customer Service Advisor (152) , CSA - Customer Service Associate (144) , Customer Service Associate (128) , Senior Associate (108) , Senior CSA (79) , Senior Analyst (72) , Analyst (68) , Associate (68) , Assistant Manager (64) , Customer Service (59) , Customer Service Representative (CSR) (57) , Process Leader (56) , Senior Customer Service Associate (56)

What are the pros of working at Firstsource Solutions according to real employee reviews?

"Some great people however few and far between" ((in 138 reviews)); "good work environment and supportive" ((in 119 reviews)); "Good work culture and balancing work life" ((in 99 reviews)); "Work from home for more than 1 year" ((in 93 reviews)); "work life balance is good" ((in 88 reviews))

What are the cons of working at Firstsource Solutions according to real employee reviews?

"Low salary less and increament" ((in 174 reviews)); "Unorganized and chaotic at times pay is low" ((in 157 reviews)); "The training is horrible, system trouble CONSTANTLY, you have to clock out when their systems go down." ((in 83 reviews)); "Bad managers and sme and TL" ((in 80 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 48 reviews))

What are the top reviewed Firstsource Solutions locations?

Ciudad de México , Cuautitlán

Firstsource Solutions Bangalore Rural reviews

4.6

94% would recommend to a friend

(69 total reviews)

Ritesh Idnani

98% approve of CEO

94% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (69 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Employees in Bangalore Rural have given Firstsource Solutions a rating of 4.6 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Bangalore Rural. The Firstsource Solutions employee rating in Bangalore Rural is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

69 reviews

5.0

Jun 24, 2026

Good work-life balance and supportive management

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Working over here helps me to have work life balance and management over here is good and we have job security

Cons

If there is WFH for all firstsource enployees then it will be good

Firstsource Solutions Response

2d

Thank you for taking the time to share your feedback. We are pleased to hear that you experience a good work-life balance, supportive management, and job security within the organization. It is encouraging to know that these aspects have contributed positively to your overall experience.

4.0

Jun 23, 2026

Honest review

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Experienced team and strong support system

Cons

Need to conduct more extra activities

Firstsource Solutions Response

2d

Thank you for taking the time to share your feedback. We are pleased to hear that you appreciate the experienced team and the strong support system. It is encouraging to know that these aspects have contributed positively to your overall experience.

5.0

Jun 23, 2026

Top performer

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good work place Good environment

Cons

Looking for best salary Looking for best cafeteria

Firstsource Solutions Response

2d

Thank you for taking the time to share your feedback. We are pleased to hear that you appreciate the positive work environment and consider Firstsource a good place to work. Creating a supportive workplace remains one of our key priorities.

Viewing 4 - 6 of 69 Reviews

Jobs at Firstsource Solutions

Collections Representative

Bilingual call center representative - Collections (2 Days Off)

Collections call center representative (2 Days Off)

Bilingual Collections Agent (Experience Needed)