Is Firstsource Solutions Bangalore Rural a good place to work?

Employees in Bangalore Rural have rated Firstsource Solutions with 4.6 out of 5 stars in 69 anonymous Glassdoor reviews. To compare, worldwide Firstsource Solutions employees have given a rating of 4.6 out of 5. Search open jobs at Firstsource Solutions in Bangalore Rural and find out about the interview experience in Bangalore Rural or explore more of the top rated companies in Bangalore Rural .

Does Firstsource Solutions pay well in Bangalore Rural?

Firstsource Solutions employees working in Bangalore Rural rate their compensation and benefits with 4.0 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all Firstsource Solutions employees. Browse Firstsource Solutions salaries in Bangalore Rural to find out how much you could get paid.

How is the work culture at Firstsource Solutions in Bangalore Rural?

Employees in Bangalore Rural have rated Firstsource Solutions with 4.1 out of 5 for work-life-balance (equal to company-wide rating), 4.6 out of 5 for diversity and inclusion (equal to company-wide rating), 4.4 out of 5 for culture and values (equal to company-wide rating) and 4.2 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are Firstsource Solutions employees in Bangalore Rural?

94% of employees in Bangalore Rural would recommend working at Firstsource Solutions to a friend, compared to 94% of Firstsource Solutions employees worldwide . This is based on 69 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at Firstsource Solutions?

Customer Service Representative (327) , Team Leader (163) , Customer Service Advisor (152) , CSA - Customer Service Associate (144) , Customer Service Associate (128) , Senior Associate (108) , Senior CSA (79) , Senior Analyst (72) , Analyst (68) , Associate (68) , Assistant Manager (64) , Customer Service (59) , Customer Service Representative (CSR) (57) , Process Leader (56) , Senior Customer Service Associate (56)

What are the pros of working at Firstsource Solutions according to real employee reviews?

"Some great people however few and far between" ((in 140 reviews)); "good work environment and supportive" ((in 125 reviews)); "Good work culture and balancing work life" ((in 100 reviews)); "Flexible working and work from home." ((in 95 reviews)); "work life balance is good" ((in 90 reviews))

What are the cons of working at Firstsource Solutions according to real employee reviews?

"less salary and more work which force people to leave this company" ((in 176 reviews)); "Unorganized and chaotic at times pay is low" ((in 155 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 47 reviews)); "No job security and communication with HR's will be very worst." ((in 41 reviews)); "communication is poor" ((in 20 reviews))

What are the top reviewed Firstsource Solutions locations?

Ciudad de México , Cuautitlán

Firstsource Solutions Bangalore Rural reviews

4.6

94% would recommend to a friend

(69 total reviews)

Ritesh Idnani

98% approve of CEO

95% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (69 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Employees in Bangalore Rural have given Firstsource Solutions a rating of 4.6 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Bangalore Rural. The Firstsource Solutions employee rating in Bangalore Rural is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

69 reviews

5.0

Feb 23, 2026

Survey

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Working at Firstsource has been a truly enriching experience, as the company provides a supportive environment that values growth, innovation, and collaboration. The leadership is approachable and encourages employees to take ownership, while the culture of “We Make It Happen” inspires us to deliver meaningful results for clients across industries. Opportunities for learning and career progression are abundant, and recognition programs ensure that hard work never goes unnoticed. With its global presence and focus on digital transformation, Firstsource not only helps employees build strong professional skills but also fosters pride in being part of a company that makes a real impact worldwide.

Cons

I don't have any concern

Firstsource Solutions Response

3mo

Thank you for sharing such a thoughtful and positive reflection on your experience with Firstsource. We’re delighted to hear that you value the supportive environment, collaborative culture, and the opportunities for learning and career growth within the organization. It’s encouraging to know that the leadership support and the spirit of “We Make It Happen” have contributed to your professional journey.

5.0

Feb 23, 2026

Survey

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

I would like to share my positive experience with Firstsource. The company provides a highly supportive and growth-oriented work environment. The leadership team encourages open communication, continuous learning, and collaboration across all levels. I truly appreciate the emphasis on employee development, whether through regular training, mentorship, or opportunities to take on new responsibilities.

Cons

I don't have any feedback towards the company.

Firstsource Solutions Response

3mo

Thank you for sharing your positive experience with Firstsource. We’re pleased to hear that you value the supportive and growth-oriented work environment. It’s encouraging to know that the leadership team’s focus on open communication, collaboration, and continuous learning has contributed positively to your experience.

5.0

Feb 23, 2026

Survey

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I would like to share my sincere appreciation for Firstsource Solutions, a company that truly exemplifies excellence in both culture and performance. Firstsource creates an environment where employees feel supported, valued, and motivated to grow. The organization’s strong commitment to learning, development, and continuous improvement reflects its forward‑thinking approach and dedication to empowering its workforce.

Cons

I don't have any feedback

Firstsource Solutions Response

3mo

Thank you for sharing your sincere appreciation and positive feedback about your experience with Firstsource. We’re delighted to hear that you value the supportive culture and the environment that encourages employees to grow and succeed. It’s encouraging to know that our focus on learning, development, and continuous improvement has contributed positively to your experience.

Viewing 22 - 24 of 69 Reviews

Jobs at Firstsource Solutions

Bilingual call center representative (2 Days Off)

Collections Representative

Bilingual call center representative - Collections (2 Days Off)

Collections call center representative (2 Days Off)

Bilingual Collections Agent (Experience Needed)