Firstsource Solutions CSA - Customer Service Associate reviews

We're disappointed to hear that your experience working at our Derry site was not a positive one. We take all feedback seriously and would appreciate it if you could provide us with more details about your concerns. We understand that there may have been challenges during your time with us, and we would like to learn more about how we can improve our processes and procedures. Please feel free to reach out to us directly so that we can better understand your experience and take steps to address any issues that may have arisen. We are committed to creating a positive work environment for all our employees and will work to improve based on your feedback.

Thank you so much for taking the time to leave us feedback ! We encourage employees to discuss with their Manager and HR regarding their career aspirations. Hope you had an opportunity to make use of the Internal Mobility Program that we have at Firstsource. It's essential for our company to strike a balance between ensuring a secure work environment and respecting employees' needs for connectivity and flexibility. Mobile phones are restricted primarily to safeguard against potential data breach. Regular breaks are incorporated as part of the schedule to provide an opportunity for employees to rest, refresh, and recharge.