Firstsource Solutions Customer Support Advisor reviews

Thank you for taking the time to leave a review. We are sorry to hear that your time with us was not a good experience. We strive to provide a working environment where our people feel valued, respected, and treated like adults – it’s concerning to see you felt that wasn’t the case. Our training programmes are designed to equip you with the skills and knowledge required to deal with customer calls, we’re sorry this didn’t meet your needs. Our Team Leaders are there to support their people day in day out, and our Mental Health First Aiders are always on hand to provide assistance when needed. Alongside this our Employee Assistance Programme is available to everyone to help when times get tough – we hope you took advantage of this whilst you were with us. If you’d like to reach out to provide more detail, please contact your local HR Manager at your earliest convenience. We wish you all the very best in your future career.

Thank you for taking the time to leave a review. It’s great to hear you enjoyed your time at Firstsource. We’re pleased to hear you liked the hybrid working model, we strive to provide flexibility wherever possible and it’s good to know this worked for you. We are a fast-paced business, and campaigns change regularly to keep up with customer demands. Team Leaders are always on hand to provide additional support – especially when a new campaign launches – and our training programmes are designed to equip you with everything you need, not only about the individual campaigns, but also the policies and procedures you need to be aware of to be successful. We wish you all the very best in your future career.