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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,260 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Nov 27, 2017

Ahmed Salim

Recommend
CEO approval
Business Outlook

Pros

Employee friendly enviroment . Great work Culture, Great Mangement . Boss supportiy.

Cons

Induvial Growth related to the projet growth

1.0
Nov 27, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great Team Leader - Great Team Mates

Cons

- Unrealistic Targets - Dishonest and Low Pay (FirstSource receive £14/hour from Sky, we get £7.70 of that) - Disgusting Environment in Terms of Cleanliness (Hand Dryer took 6 weeks to fix and replace so people weren't washing their hands - Took me to a HR Meeting for 'Call Avoiding' (And refused me a Union Rep twice. They said they are an Indian Company so do not recognize Trade Unions) - 10 Hour Shifts (Leave the house at 7am, get home at 9pm)

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Firstsource Solutions Response
8y
Thank you for taking the time to leave us your review. I am sorry to hear that your experience with Firstsource has not been a good one but it is always good to read Pros, such as Great team leaders and team mates. We are proud that the vast majority of our employees (in all areas of business and those who work with our concession partners) enjoy a happy and fulfilling career with us. That said, as hard as we try to get it right all of the time, there will be times we fall short. We encourage our employees to give us feedback through their managers, through employee nominated representatives and through our employee survey, so we can continue to learn and improve the way we work. Last year we launched the mental health toolkit which enables our colleagues to have the support and guidance from managers in real time. Please feel free to get in contact with us to discuss your issues further and offer us the chance to change your perception
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Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.