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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,202 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,202 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Feb 8, 2017

Senior CSA

Recommend
CEO approval
Business Outlook

Pros

Nice organisation with the best of trainers from across countries.Was a part of CCRT and then LTSB.This company had great culture. Fantastic leadership

Cons

Paid comparatively lesser than other BPO'S then

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Firstsource Solutions Response
9y
Thank you for taking the time to leave us your review. We are so happy to hear you enjoyed the time spent working with our company and appreciate all of the feedback we receive. We would like to wish you all the best in your future endeavours.
3.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

I worked there as a csa. Good place to work. Now they have 5 days of working for the process i was working for 2 days rotational week of but with 9hrs of shift timing.

Cons

9 hrs of shift timing 8 hrs login . For male employess only night shift was there no option of day shift

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Firstsource Solutions Response
9y
We would like to thank you for taking the time to write this review. We are happy to hear that you enjoyed your time spent with us. Your feedback helps us to continue to learn and improve the way we work. We would like to wish you all the best in your future endeavours.
1.0
Feb 4, 2017

Don't do it

Recommend
CEO approval
Business Outlook

Pros

The people and the pay

Cons

No job security, no bonus structure, no care for employees

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Firstsource Solutions Response
9y
Thank you for taking the time to leave us your review. We are sorry to hear about your unfortunate experience. That was truly not our intention. Please feel free to drop in and see us to give us your feedback in more detail and give us the chance to change your perception.
Viewing 3925 - 3927 of 4,202 Reviews

Glassdoor has 4,313 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.