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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,200 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Dec 21, 2016
Recommend
CEO approval
Business Outlook

Pros

My job is to support client end user and solve there issue what comes from client side

Cons

If you want your full salary, you have to fight with management , and there is no guarantee your deducted salary back

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Firstsource Solutions Response
9y
Thank you for taking the time to leave us your review. I'm sorry to hear that your experience with Firstsource has not been a good one so far. Please feel free to contact us to give your feedback in more detail and give us the chance to change your perception.
1.0
Dec 19, 2016

Customer service rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job just for a stepping stone

Cons

I don't appreciate their employees

avatar
Firstsource Solutions Response
9y
Thank you for taking the time to leave us your feedback and I'm sorry to hear about your experience. Your feedback helps us to make Firstsource a better place to work. Please feel free to contact us to give your feedback in more detail and give us the chance to change your perception.
2.0
Dec 15, 2016

For BPO jobs considerable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1.) Training time is very good 2.) Trainers and HR(of some team) are friendly 3.)Pickup and drop facility available 4.)Work life balance 5.)Company will not force you to do any amount of extra work, your scheduled work is only what you are suppose to do

Cons

1.) Leaves are something that is big concern 2.)Incentives are not aid out properly 3.)No clear answer is given on the salary deducted 4.)For any small thing that can go here and there the company will make you sign the HIGH RISK DOCUMENT 5.)people get Documented for everything

avatar
Firstsource Solutions Response
9y
Thank you for taking the time to leave us your feedback. We are committed to creating a comfortable, transparent and collaborative environment for all of our employees at Firstsource. We are taking your feedback and addressing all the places we missed in delivering a great working experience for you. We would like to wish you all the best in your future endeavours.
Viewing 3940 - 3942 of 4,200 Reviews

Glassdoor has 4,310 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.