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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,200 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 9, 2016

OK job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good PTO Benefits, for certain LOBs weekends off.

Cons

Pay is low compared to other call centers

avatar
Firstsource Solutions Response
9y
Thank you for taking the time to leave a review. We appreciate all feedback.
2.0
Sep 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Free sky, some people were nice to work with and good location

Cons

Terrible management. Low pay for job. No incentive to stay. Long hours, pressure to sell. HR is a joke. racism in centre and nothing done about it. Poor processes. like high school. team leaders are given jobs because of who they know not what they know, same with promotions. Other team leaders who are not doing their jobs correctly arent given proper training. Seedy staff, pervy leaders flirting with younger CSRs. List is endless tbh

avatar
Firstsource Solutions Response
9y
First I would like to apologise for our late reply. We would like to thank you for taking the time to give us your feedback. I am very sorry that you did not have a good experience in working for our company. We will take your feedback on board in order to make Firstsource a better place for our employees. Best of luck in your future endeavours.
4.0
Sep 7, 2016

fsl

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

company offers good working condition

Cons

none of the cons I have met.

avatar
Firstsource Solutions Response
9y
Thank you for taking the time to leave a review. We are happy to hear you enjoyed your time working at Firstsource and wish you all the best in your future endeavours.
Viewing 3967 - 3969 of 4,200 Reviews

Glassdoor has 4,310 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.