Firstsource Solutions reviews

Claims processors are paid per claim, which would be great, except when you are making too much money, they cut the amount per claim. They do not tell you this before you start! You're told you ramp down after training, but they can and do cut the pay any time they want. There is a range based on your accuracy which is fine, but they frequently cut the base rate across the board. Also, some days we ran out of claims and I worked 2 hours, sometimes I'd go in and be told I had a minimum of 2 hours overtime required.

Flexible work hours but heavy work load makes you invest more than 9 hours per day. No overtime consideration or pay out. Not a good payer