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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,235 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jul 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly people work here. I only like working here coz u get to earn good incentives which requires hard work.

Cons

Their transport is a joke,no proper management.Not really easy to work here,coz u feel pressurized everyday.

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We are committed to creating a positive and supportive work environment for all our employees. We believe that fostering a friendly and inclusive workplace helps to build strong teams and encourages collaboration and innovation. We acknowledge that excessive pressure can hinder growth and improvement. Our aim is to strike a balance between setting challenging goals and providing the necessary support and resources to achieve them without overwhelming our employees. We are committed to making improvements to ensure that our employees feel valued, supported, and can thrive in our company. We encourage you to voice your opinions and suggestions so that we can continuously improve and provide the best possible work experience for everyone
2.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Free to work at your own pace with no one hassling you

Cons

underpaid and over worked, toxic culture and one person does the work while everyone else sits a home

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We take immense pride in providing a flexible work environment that allows our employees to work at their own pace, free from unnecessary hassles. We value the well-being and satisfaction of our team members, and we strive to foster a culture of respect, inclusivity, and open communication. Work-life balance is crucial for the overall well-being of our team members, and we will take measures to avoid overburdening them with excessive workloads. We aim to create a supportive and healthy environment where employees can thrive both personally and professionally. We will not tolerate any behaviour that hinders the well-being and productivity of our employees. We are committed to providing competitive compensation packages that align with your valuable contributions to the company. We are committed to tearing down any negative aspects and starting fresh to create a workplace where every employee feels valued, supported, and empowered. We encourage our team to voice their opinions and suggestions so that we can continuously improve and provide the best possible work experience for everyone
1.0
Jul 19, 2023
Recommend
CEO approval
Business Outlook

Pros

You can work from home

Cons

This is a terrible company to work for. They lie about the workload, pay you wrong and make it impossible to track and book time off.

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Firstsource Solutions Response
2y
Thank you for your review. We are disappointed to hear you’ve had some difficulty with your workload, pay and time off. We know our work can be demanding at times, and looking after our colleagues' well-being is extremely important. We arrange a variety of engaging activities for those on-site and working remotely. Plus, we have trained mental health first aiders if you ever need to talk. We are sorry if you have experienced issues booking leave, and we hope the introduction of the new FirstPlace system has made this quicker, easier and more transparent. If you are having issues using the new system please get in touch with your HR representative who will be happy to advise.
Viewing 421 - 423 of 4,235 Reviews

Glassdoor has 4,346 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.