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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,235 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Its has good work culture & has huge amount of exposure at a manager level. If you are good, you will get involved in leadership initiatives.

Cons

YoY salary hike might be disappoint, but it all depends on the company performance.

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We take pride in nurturing a positive work culture where employees are encouraged to collaborate, share ideas, and support one another. Managers are provided with ample opportunities to take on leadership initiatives. This exposure allows individuals to grow as leaders, enhancing their skills and paving the way for future career advancement. We understand the importance of investing in our employees' growth by offers various training and development programs to enhance skills, ensuring that our team remains competitive in the industry. Salary increases are closely tied to the company's overall performance. While this means that the extent of the hike may vary based on the company's achievements, it also motivates employees to work collectively toward achieving our goals. We believe in recognizing and rewarding exceptional performance for those who consistently demonstrate dedication and contribute significantly to the company's success can expect to be recognized and appreciated accordingly
4.0
Jul 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work environment, very helpful and supportive.

Cons

No flexibility on timing and difficult to work from home.

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Firstsource Solutions Response
2y
Thank you for your review. We’re very happy to hear you enjoy your role and the Belfast site and that you find it a supportive place to work. We do offer some roles working from home, however, due to the nature of the work we do, it does depend on the client, and the process you are working on.
4.0
Jul 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Extremely emp friendly Open door policy Opportunity to learn & grown Always working towards enriching not just staff but also process, systems. Tech driven Socially conscious

Cons

Support with management courses for mid and senior management Pay parity to top organization in market for similar roles Invest in more women leaders

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Firstsource Solutions Response
2y
Thank you for sharing your positive feedback about your experience working with us. It is good to know that our tech-driven approach aligns with your preferences. Embracing technology and leveraging it to improve our operations is a key aspect of our organization's strategy. We are also pleased to learn that our commitment to social consciousness resonates with you. We believe in being responsible corporate citizens and strive to make a positive impact on society We are committed to ensuring fair and equitable compensation for all our employees. We regularly benchmark our salaries against the top organizations in the market to ensure that we remain competitive and provide deserving compensation to our employees.
Viewing 424 - 426 of 4,235 Reviews

Glassdoor has 4,346 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.