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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,235 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
May 2, 2023

Could be better

Recommend
CEO approval
Business Outlook

Pros

They hire anyone that applies which helps especially if you don’t have much experience.

Cons

Being with the company for 2 years at the time, I won many awards such as advisor of the month and managers choice advisor. I was on the Lloyds contract and was experienced and trained in a few departments including personal banking, credit cards, disputes, and fraud. I took my chance at applying for a managers role when it opened up after 2 years of work, they decided not to give me a chance at an interview and instead gave the job to someone inexperienced and still in their probation period due to favouritism. For someone that has trained and helped up and coming advisors, and also helped during peak times, I did not feel appreciated for my service and help. I was passed up for someone who was still in their first few weeks in the job and decided to quit right after. This is not a company that will appreciate you, they promote based on favouritism. This is a job you would have part time as a student, or full time if you’re in a gap year at university. Not something that you could stay in for a long period of time.

1.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Horrendous company to work for. Hr and team leaders are incompetent. Was bullied and no support in mental health. They promote it but they sure don't follow there own polices.

Cons

Working from home and working most weekends

1.0
Apr 14, 2023
Recommend
CEO approval
Business Outlook

Pros

none, the worst place I have ever worked

Cons

Senior management, terrible unprofessional training environment, massive staff revolve

Viewing 433 - 435 of 4,235 Reviews

Glassdoor has 4,346 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.