Firstsource Solutions Customer Service (CSR) reviews

Thank you for taking the time to share your feedback. We’re pleased to hear you valued the opportunity to work remotely with us. We take concerns about workload and wellbeing very seriously. In addition to regular reviews of resourcing, we offer free and confidential counselling support through our health benefits provider, as well as access to trained Mental Health First Aiders who are available to talk, both in person and remotely via video call. We remain committed to supporting our colleagues and creating a positive and sustainable working environment. Thank you again for your contribution during your time with us, and we wish you every success for the future.

Thank you for sharing your feedback. We're pleased to hear you found the flexibility at Firstsource to be a positive part of your time with us. We understand your concerns about job security. We aim to provide as much stability as possible for our colleagues while adapting to the needs of our clients and the wider business. We appreciate your contributions during your time with us and wish you every success in your future career.