Firstsource Solutions CSA - Customer Service Associate reviews

Thank you for taking the time to share your feedback. Glad to know that you appreciate the interview process, training provided and perks offered. Being a people-centric company, we are committed to provide a helpful and comfortable work schedule. A lot of our employees like completing their hours across four days so they can have an extra day off, but we do have a wide range of other shift patterns available, so they can work the hours that best suit them. We are sorry that you were not aware of these options, and we will do our best to better signpost them in future. Good luck with your new endeavours.

Thank you for sharing your feedback and for recommending us as an employer. We are delighted to know that our efforts to provide competitive compensation and a supportive work environment for all our employees are well received and valued. We would like to assure you that Firstsource Management is very much committed to creating great employee experience. Employee wellness is our major focus area and there are various initiatives in place which employees could benefit from. The nature of our business is such that the shifts are aligned to suit client requirements. Hence, we support employees by planning and communicating shifts in advance . We hope you took the opportunity to share your schedule-related concerns with your Manager or with someone in the HR team while you were with us. However, we take your feedback sincerely and shall do our best to improve. We wish you the best with your future endeavours.