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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,200 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

83% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,200 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 8, 2022

Nightmare

Recommend
CEO approval
Business Outlook

Pros

Nightmare of a company with terrible management style

Cons

Nothing good to say, everything was a fight

1.0
May 14, 2022

Awful

Recommend
CEO approval
Business Outlook

Pros

They pay the largest minimum wage, it doesn't matter how old you are

Cons

I started as an agent and moved up as an Sme, they don't change your title so they can move you about an up and down at any time, they don't put responsibility on those that do absolutely nothing, you only go up if you are friends with the right people, they run a ridiculous popularity contest even though they tell you at the start how easy it is to progress and how nice everything is (lies)

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Firstsource Solutions Response
4y
Thank you for your review. Here at Firstsource, we strive to provide a people-focused culture where our employees can thrive and progress in their careers. Our leadership teams are always on hand to provide guidance and support and readily offer opportunities at appropriate points in your career. The ability to step up allows you to try out new roles and demonstrate your abilities – it’s a great way to progress and move into the talent pool if you do a good job. We're sorry it didn’t work out better for you and wish you all the very best in your future career.
1.0
May 13, 2022
Recommend
CEO approval
Business Outlook

Pros

It's a job in a nice building

Cons

They treat staff and employees like garbage. If you want to feel valued at all then give this a miss.

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Firstsource Solutions Response
4y
Thank you for writing a review. We're sorry to hear you’re not enjoying working with us. Our people are our number one priority, and we are keen to offer whatever support you need. Please reach out to your Team Leader or local HR Manager who will listen to your feedback and take action to resolve any issues for you. We do hope you take the opportunity and wish you all the very best.
Viewing 214 - 216 of 4,200 Reviews

Glassdoor has 4,310 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.