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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service (CSR) reviews

3.3

58% would recommend to a friend

(380 total reviews)
avatar

Ritesh Idnani

70% approve of CEO

61% positive business outlook

Customer Service (CSR) employees have rated Firstsource Solutions with 3.3 out of 5 stars, based on 380 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

380 reviews
5.0
Mar 14, 2022

Firstsource

Recommend
CEO approval
Business Outlook

Pros

Good People to work with and good benefits with certain campaigns

Cons

Pay is not the best but it’s ok

2.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

I got a nice manager

Cons

Low wage for the work load,

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Firstsource Solutions Response
4y
Thank you for your review. We’re sorry to hear that you view your role with us a temporary measure. We strive to provide an employee experience that leads to a long and fulfilling career. Our compensation and benefits package includes a wide range of elements on top of your basic salary including our Healthshield plan with cashback on prescriptions, eye care, dental, and more; access to our GP Anytime service; our Employee Assistance Programme with access to company-paid counselling sessions; a Perks and Discounts portal with saving on a vast array of items and services; a company pension scheme; and the opportunity to participate in incentive / engagement initiatives. We hope you’ll reconsider your views and build a long and happy career with us.
Viewing 235 - 237 of 380 Reviews

Glassdoor has 4,360 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.