Is Firstsource Solutions a good company to work for as a Sales Associate?

Sales Associate professionals working at Firstsource Solutions have rated their employer with 3.8 out of 5 stars in 20 Glassdoor reviews. This is a lower than average score with the overall rating of Firstsource Solutions employees being 4.1 out of 5 stars. Search open Sales Associate Jobs at Firstsource Solutions now and start preparing for your job interview by browsing frequently asked Sales Associate interview questions at Firstsource Solutions .

Does Firstsource Solutions pay Sales Associate employees well?

Sales Associate professionals rate their compensation and benefits at Firstsource Solutions with 2.7 out of 5 stars based on 20 anonymously submitted employee reviews. This is 33.8% worse than the company average rating for salary and benefits. Find out more about Sales Associate salaries at Firstsource Solutions.

What are the top reviewed jobs at Firstsource Solutions?

Customer Service Representative (327) , Team Leader (163) , Customer Service Advisor (152) , CSA - Customer Service Associate (144) , Customer Service Associate (128) , Senior Associate (108) , Senior CSA (78) , Senior Analyst (72) , Analyst (68) , Associate (68) , Assistant Manager (64) , Customer Service (59) , Customer Service Representative (CSR) (57) , Process Leader (56) , Senior Customer Service Associate (56)

What are the pros of working at Firstsource Solutions according to real employee reviews?

"Started out OK and the people are great" ((in 142 reviews)); "good work environment and supportive" ((in 117 reviews)); "Good work culture and learning" ((in 100 reviews)); "Work from home , good" ((in 95 reviews)); "work life balance is good" ((in 90 reviews))

What are the cons of working at Firstsource Solutions according to real employee reviews?

"Low salary and night shift" ((in 184 reviews)); "Unorganized and chaotic at times pay is low" ((in 153 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 46 reviews)); "No job security and communication with HR's will be very worst." ((in 39 reviews)); "communication is poor" ((in 22 reviews))

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Firstsource Solutions

Firstsource Solutions Sales Associate reviews

3.8

17% would recommend to a friend

(20 total reviews)

Ritesh Idnani

Not enough data to show CEO approval

17% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Senior management

2.8

Culture & values

2.8

Career opportunities

2.7

Compensation and benefits

2.3

Work/Life balance

Sales Associate employees have rated Firstsource Solutions with 3.8 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Sales Associate professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Sales Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

1.0

Jun 1, 2021

Okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Work from home after training

Cons

Wage is okay but no bonus

Firstsource Solutions Response

Thanks for writing in. We're glad to hear that you’re enjoying our workplace facilities. We care deeply for our employees and always try to better the place of work to make them feel comfortable. We are committed to giving Firstsourcers excellent compensation and benefits and have a team that continually reviews them to be at par with market standards. We encourage you to connect with your HR partner to discuss your concerns, so that can be addressed quickly. Wishing you a fulfilling career with Firstsource.

3.0

Mar 15, 2021

Work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Money and people and easy.

Cons

Management can be hard if you aren't on their good side.

1.0

Mar 2, 2021

Unfortunate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Definitely not an experience that I enjoyed

Cons

Safe to say it was not a good experience

Viewing 16 - 18 of 20 Reviews

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Firstsource Solutions

Firstsource Solutions Sales Associate reviews

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Okay

Work

Unfortunate

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