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Firstsource Solutions

Engaged Employer

Firstsource Solutions Senior Customer Service Associate reviews

4.5

98% would recommend to a friend

(62 total reviews)
avatar

Ritesh Idnani

100% approve of CEO

98% positive business outlook

Senior Customer Service Associate employees have rated Firstsource Solutions with 4.5 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Senior Customer Service Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

62 reviews
3.0
Mar 8, 2022

Good

Recommend
CEO approval
Business Outlook

Pros

Good environment, friendly colleague, TL and manager

Cons

Less salary, less hike, no night allowance and paid cab for guys.

3.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Home loan and income verification

Cons

Income affordability and id verification

avatar
Firstsource Solutions Response
4y
Thank you for taking the time to share your feedback. As we strive for continuous improvement, we appreciate and value your input as an employee. We encourage you to connect with your HR Manager to understand your concerns in detail. Wishing you a successful career with Firstsource.
5.0
Feb 2, 2022
Recommend
CEO approval
Business Outlook

Pros

In time salary, friendly work environment

Cons

There is no such cons

avatar
Firstsource Solutions Response
4y
Thank you for sharing your positive experience at Firstsource. We strongly believe that when you feel your best, you do your best. Wishing you a fulfilling career with Firstsource.
Viewing 37 - 39 of 62 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.