Firstsource Solutions Senior Customer Service Associate reviews

Thanks for your review. It’s encouraging to know you recommend us as an employer. We're happy that you were satisfied with the compensation and benefits offered at Firstsource. Our commitment is driven by our 'Employee First' culture and enabling Firstsourcers to perform their best matters most to us. We understand that some days are great and everyone is happy, and other days can be difficult and complex. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers and our employees. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. Wishing you the best with your future endeavours.

Thanks for taking the time to share your positive experience. We are happy to know that you recommend us as an employer and that you are enjoying the workplace practices. As you will know, all employees are entitled to avail leaves basis their working pattern using the attendance management tool, which is mutually convenient to them and the business. We understand that the needs of today’s workforce have changed as they experience the rapid evolution of technology. We are committed to modernizing technology to help employees communicate, collaborate and work more efficiently. In case of any urgent circumstances, employees can make their request in writing to their Managers and HR team explaining the reasons. Please connect with your HR team to discuss your specific concerns so they can be addressed quickly. Wishing you a fulfilling career with Firstsource!