Jun 27, 2024
Firstsource Solutions reviews about "time"
84% positive business outlook
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Reviews by job title
277 reviews
Aug 7, 2024
Firstsource Solutions Response
1yThank you so much for taking the time to leave us feedback.
We’ve encouraged a culture of autonomy by providing training for managers on effective delegation and trust-building with their teams. This includes establishing clear expectations and outcomes, allowing employees more freedom to take ownership of their work without constant oversight. We also initiated regular one-on-one check-ins to facilitate open communication, enabling managers to support their teams without resorting to micromanagement. On the technical side, we conducted a comprehensive review of our existing systems to identify recurring issues and areas for enhancement. We invested in upgrading our software and hardware, ensuring that employees have access to reliable tools that support their productivity.
Sep 17, 2024
Firstsource Solutions Response
1yThank you for your feedback. We're pleased to hear that our time management policies worked well for you. Regarding your concern about professionalism, we're committed to maintaining a respectful and professional work environment. We encourage any colleagues experiencing this to share their concerns with their manager or HR so we can address any issues and make improvements.
Aug 14, 2024
Firstsource Solutions Response
1yThank you so much for taking the time to leave us feedback.
It's great to hear that everything is going well for you at your organization and that you receive your salary on time! Consistent and timely pay is a crucial factor in job satisfaction and financial stability
Sep 13, 2024
Firstsource Solutions Response
1yThank you for sharing your feedback!
We’re glad to hear that you’ve had such a positive experience with learning, growth opportunities, and the supportive team environment. It’s wonderful that you’ve had such great colleagues and managers like Mr. Amith Kumar, Joenelson Fernandez, and Shahnawaz, who have contributed to your success.
Regarding your suggestion about two-way cab facilities or an increase in conveyance allowance, we appreciate the input and will consider it as we look for ways to improve employee benefits.
Aug 9, 2024
Firstsource Solutions Response
1yThank you so much for taking the time to leave us feedback.
It’s great to hear that you’ve had a positive working experience characterized by manageable pressure, timely salary payments, and a friendly manager. These factors are essential for employee satisfaction and contribute significantly to a healthy work environment. Clear scheduling can make it easier to plan personal time and adjust to the shift, which is important for maintaining a healthy work-life balance. While it is a business requirement, having a well-organized schedule can help manage the demands of working nights.
Aug 24, 2024
Firstsource Solutions Response
1yThank you for sharing your detailed feedback. We appreciate your perspective and are glad to hear that you find the work-from-home option and timely payments to be positive aspects of your experience.
We understand your concerns regarding long hours, lack of bonuses, and limited study flexibility. We also recognize the challenges posed by frequent changes in management and the shifting job responsibilities.
Your advice on providing more support and training is well noted. While we offer multiple training programs aimed at career growth, we are committed to improving support for all staff and ensuring that training is effectively tailored to meet the needs of different roles.
Aug 28, 2024
Firstsource Solutions Response
1yThank you for taking the time to share your detailed feedback about your experience with our organization.
We're glad to hear that you found opportunities for personal and professional growth during your time with us, and that you were able to form meaningful relationships with your colleagues. We understand that the salary offered may not have met your needs, While our compensation structure is designed to align with company standards, we are committed to reviewing it to ensure we remain competitive and supportive of our employees' financial needs.