Goodwill Lead Store Associate reviews

• Toxic management. Had a Store Manager who screamed at me and our Team Leads constantly. • Zero accountability for DMs. DMs were allowed to yell and cuss at their store management teams with no repercussions. • Constantly changing backroom structure and how we produced, confusing everyone. Best change was when they upped our daily production number to an unobtainable one and then threatened to fire us if we didn't reach that number. Great culture! • Second-chance employees are treated awfully. Had a member of upper management tell me that I was "naive" and needed to "consider someone's history" when I was trying to tell them that said employee wasn't even present during the accused theft. This employee was later strong-armed into resigning under threat of termination if they refused. They were not the only employee that this happened to. • Super low pay. As an ASM, I made $4 above minimum wage. My Leads made $2 over min wage. Not worth it for everything they ask you to do and how they treat you.

Restricted time and labour resources Asked to do a lot by those somewhat unfamiliar with the role Communication and transparency could be improved, better understanding what each department is doing and how they contribute to mission. Too reactive/doing a lot of things poor -okay versus proactively doing less things but well - excellence Benefits coverage isn't great, dental, therapy, optician especially Compensation is difficult to understand