Is Goodwill a good company to work for as a Program Information Analyst?

Program Information Analyst professionals working at Goodwill have rated their employer with 4.7 out of 5 stars in 38 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Program Information Analyst Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Program Information Analyst interview questions at Goodwill .

Does Goodwill pay Program Information Analyst employees well?

Program Information Analyst professionals rate their compensation and benefits at Goodwill with 2.9 out of 5 stars based on 38 anonymously submitted employee reviews. This is 3.5% better than the company average rating for salary and benefits. Find out more about Program Information Analyst salaries at Goodwill.

How happy are Program Information Analyst professionals working at Goodwill?

94% of Program Information Analyst employees at Goodwill would recommend their employer to a friend. This rating has increased by 10% in the past 12 months. Program Information Analyst professionals have also rated Goodwill with a 4.0 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.8 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 581 reviews)); "Flexible hours and good if you’re in school" ((in 196 reviews)); "They also were great for the employees" ((in 116 reviews)); "Good work environment to grow" ((in 110 reviews)); "flexible schedules are nice when they occur" ((in 109 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 263 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "Low salary and not good working" ((in 94 reviews)); "No training provided for positions that should have training." ((in 92 reviews))

Goodwill Program Information Analyst reviews

4.7

94% would recommend to a friend

(38 total reviews)

Catherine Meloy

Not enough data to show CEO approval

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (38 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Program Information Analyst employees have rated Goodwill with 4.7 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Program Information Analyst professionals have an excellent working experience there. Goodwill is rated 26% above average by Program Information Analyst professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

38 reviews

5.0

May 13, 2026

Impactful mission and great experience, but low pay

Program coordinator

Recommend

CEO approval

Business Outlook

Pros

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Cons

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

2.0

Apr 28, 2026

Toxic culture overshadows okay pay and benefits

Program manager

Recommend

CEO approval

Business Outlook

Pros

Pay is okay and benefits are adequate.

Cons

Management and culture is toxic.

2.0

Jul 29, 2025

Toxic Culture and Dishonest Mission

Program manager

Recommend

CEO approval

Business Outlook

Pros

Contributes to community Work/life balance

Cons

No development or training Micromanagement Toxic culture with advancement is a dangling carrot to manipulate performance Not LGBTQ friendly

Viewing 1 - 3 of 38 Reviews

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Goodwill

Goodwill Program Information Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Impactful mission and great experience, but low pay

Toxic culture overshadows okay pay and benefits

Toxic Culture and Dishonest Mission

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