Is Goodwill a good company to work for as a Retail Support Associate?

Retail Support Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 412 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Support Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Support Associate interview questions at Goodwill .

Does Goodwill pay Retail Support Associate employees well?

Retail Support Associate professionals rate their compensation and benefits at Goodwill with 3.2 out of 5 stars based on 412 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Retail Support Associate salaries at Goodwill.

How happy are Retail Support Associate professionals working at Goodwill?

73% of Retail Support Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 29% in the past 12 months. Retail Support Associate professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.8 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 581 reviews)); "Flexible hours and good if you’re in school" ((in 199 reviews)); "They also were great for the employees" ((in 122 reviews)); "flexible schedules are nice when they occur" ((in 114 reviews)); "work environment is good and" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 891 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 261 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "The staff is usually all special needs with no training." ((in 97 reviews)); "Low salary and not good working" ((in 91 reviews))

Goodwill Retail Support Associate reviews

3.6

73% would recommend to a friend

(412 total reviews)

Catherine Meloy

70% approve of CEO

48% positive business outlook

Ratings by demographic groups

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Retail Support Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 412 company reviews on Glassdoor. This indicates that most Retail Support Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Support Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

412 reviews

3.0

Sep 4, 2014

Decent JOb

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The pro is that can get a discount from other stores because they are a non profit organization. You get some work experience under your belt. They will let you work in multiple departments . Very easy job categorize and colorize the floor was very easy for me. I was the team lead on the sales floor.

Cons

Cons- The pay is very small 7.50. The managers don't do work. They managers will put a lot of work on you. Under staffed.

4.0

Sep 3, 2014

Goodwill

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The environment of Goodwill is very positive, and the managers work well with you. If you do very well, you could get a higher salary which could happen very often if you are a hard worker.

Cons

The costumers can be very rude at times, especially on half off Saturdays, It can also get very crowded and unorganized at times on certain sale days which makes it chaotic,

3.0

Aug 26, 2014

Life changing, great atmosphere to be in, and always meeting people doing good deeds.

Retail associate

Recommend

CEO approval

Business Outlook

Pros

You meet interesting people everyday, and if your a people person you will love working here. You get to see all the great things people donate, and sales... Sales?? always low prices.

Cons

The down side to this job is only standing up all day working long hours and only having a thirty minute break. But they work with you as far as needing time off, and accommodating you to whatever it is to be comfortable. They have taught me good team morals and that it is a good work ethic to be at.

Viewing 394 - 396 of 412 Reviews

Jobs at Goodwill

Retail Associate (Full-Time)

Sales Associate Part-Time

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Sales Associate Part-Time

Goodwill

Goodwill Retail Support Associate reviews

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Decent JOb

Goodwill

Life changing, great atmosphere to be in, and always meeting people doing good deeds.

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