Is Goodwill a good company to work for as a Retail Support Associate?

Retail Support Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 412 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Support Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Support Associate interview questions at Goodwill .

Does Goodwill pay Retail Support Associate employees well?

Retail Support Associate professionals rate their compensation and benefits at Goodwill with 3.2 out of 5 stars based on 412 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about Retail Support Associate salaries at Goodwill.

How happy are Retail Support Associate professionals working at Goodwill?

73% of Retail Support Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 29% in the past 12 months. Retail Support Associate professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.8 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 581 reviews)); "Flexible hours and good if you’re in school" ((in 199 reviews)); "They also were great for the employees" ((in 122 reviews)); "flexible schedules are nice when they occur" ((in 114 reviews)); "work environment is good and" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 891 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 261 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "The staff is usually all special needs with no training." ((in 97 reviews)); "Low salary and not good working" ((in 91 reviews))

Goodwill Retail Support Associate reviews

3.6

73% would recommend to a friend

(412 total reviews)

Catherine Meloy

70% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Retail Support Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 412 company reviews on Glassdoor. This indicates that most Retail Support Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail Support Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

412 reviews

5.0

Apr 26, 2024

Excellent Working Environment!

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Enjoyable, fast-paced, liked and got along with my coworkers, lots of opportunities for learning different departments, exciting.

Cons

Location was not ideal, very little cons, to be honest.

3.0

Mar 26, 2024

Goodwill Employee

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

As an employee of Goodwill industries, the only pro's I could possibly name are the people that you get to work with and the diversity within the company.

Cons

Management is a big issue, and the pay rate is not worth the amount of labor you have to put in on a day-to-day basis if you plan on working here, please be aware it is only a good position if you plan on staying temporarily. I have worked here for a minimum of 3 years and plan on finding a different career path soon. The goods that the company gets shipped in is another big issue the company relies on donations you might get lucky sometimes but majority of the time there is never any good product to provide for customers.

1.0

Mar 23, 2024

Worse place I’ve ever worked

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Insurance is mandatory. You must opt out. Wouldn’t say it’s a positive.

Cons

Everything. It’s like working in a prison work camp, but less humane, safe, or clean. Think communism disguised as capitalism.

Viewing 67 - 69 of 412 Reviews

Jobs at Goodwill

Training Coordinator - Washington IN

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