Is Goodwill a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Goodwill have rated their employer with 3.4 out of 5 stars in 365 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sales Associate/Cashier Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Goodwill .

Does Goodwill pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Goodwill with 3.3 out of 5 stars based on 365 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Goodwill.

How happy are Sales Associate/Cashier professionals working at Goodwill?

74% of Sales Associate/Cashier employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Sales Associate/Cashier professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 578 reviews)); "Benefits and you meet some great coworkers" ((in 382 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 115 reviews)); "Good work environment very easy going" ((in 113 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 893 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 267 reviews)); "Upper management does not care if you are trying your best" ((in 199 reviews)); "No training provided for positions that should have training." ((in 85 reviews)); "Low salary and not good working" ((in 85 reviews))

Goodwill Sales Associate/Cashier reviews

3.4

74% would recommend to a friend

(365 total reviews)

Catherine Meloy

31% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Sales Associate/Cashier employees have rated Goodwill with 3.4 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

365 reviews

1.0

Sep 1, 2015

Lack of communication or concern! The customers are the ones suffering!

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

When I started there, I felt that everyone was friendly and outgoing. Management was receptive to day or shift requests. Air conditioning works, so far!

Cons

Poor or no proper training for cashiers. Recent management changes have pretty much left us on our own up front (cashiers). I don't even see much support for the management staff either. They either are working like dogs or hiding in the back office? Low pay. Understaffed. The customers are suffering. The company will NOT allow most of the employees over 29-30 hrs. I guess they don't really want to help people, as they announce all day on their private radio station, to have a meaningful life and qualify for medical insurance. New addition to mgmnt hasn't really made an effort to get to know the staff yet and talks down to most.

4.0

Aug 28, 2015

Goodwill

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Meet new and great people

Cons

Not enough pay for the jobs we really do

1.0

Aug 19, 2015

no good

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

lots of customers to interact with, employee discount is 20%

Cons

rules are very strict, customers always trash the store, most of the mgmt team cannot be trusted with any private, one employee has been with the store for 3 yrs and only earns $8.57 an hour, Lead Associates get $9.00 an hour, sales floor employees are "not guaranteed" a break as written in the Employee Handbook

Viewing 337 - 339 of 365 Reviews

Jobs at Goodwill

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Goodwill Sales Associate/Cashier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lack of communication or concern! The customers are the ones suffering!

Goodwill

no good

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