Goodwill reviews

3.2

46% would recommend to a friend

(9,237 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Nov 29, 2016

Great People to Work with

Recommend
CEO approval
Business Outlook

Pros

People you work with are amazing Management is often very nice and encouraging The company's message and culture is enjoyable

Cons

Sometimes the work is very dirty You deal with a lot of customer complaints often leading to arguments Usually got clocked out later than stated The work to pay ratio was poor

2.0
Nov 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of potential for paid time off.

Cons

Completely inept Human Resource department. They couldn't answer my benefits questions after I quit my supervisor position with Seattle Goodwill. They have no idea what goes on in the retail stores, because they are so far removed from a retail environment.

1.0
Nov 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Was called for an intial telephone interview. At the end of the telephonic interview I was asked to come to a their corporate office on Beryl for a first round interview. I was interviewed by to individuals, with one telling me the interview went well. I was also be told second round interviews would be conducted the following week. This isn't unusual.

Cons

After the intial in-person interview, and upon immediately returing home, which was 20 minutes after the interview, I received a second call asking me back for the second round interview the very next day (versus the following week as I was told during the interview). I was pleased to be called back so quickly. After 10:00 p.m., on the same day, I received an email from this company telling me they had already made their selection and my second round interview scheduled for next day had been cancelled. I was in complete shock a company of this nature would send an email well after business hours communicating this type of information.

Viewing 397 - 399 of 9,237 Reviews

Glassdoor has 9,739 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.