Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Aug 17, 2014

Less than Good

Recommend
CEO approval
Business Outlook

Pros

The stated intent of helping people who can not do for themselves as the rest of take for granted

Cons

Tremendous overstatement of ignorance in basic business affairs. Emotions govern the daily running of the Service Centers and not business acumen.

4.0
Aug 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Goodwill is a benevolent company with over 90% of its proceeds going back into company-owned charity programs. Goodwill will hire those who are handicapped and have a rocky record. The company values are its strong point and are emphasized during training. Employees are encouraged to take initiative and improve the store, and management is receptive to new ideas and working with local charities. Employees may rise through the hierarchy. This is a great first job or job for students.

Cons

The prices were raised for the Southern and Western Colorado Goodwill stores and veteran and senior discounts were limited. My branch used to offer clothing vouchers for local programs but discontinued them. This struck me as immoral for a company. Customers could be difficult at times since Goodwill does attract all sorts of people. I worked front of store but heard in the back/factory there was a lot of drama between workers.

Viewing 460 - 462 of 9,238 Reviews

Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.